This policy outlines how Naseeha protects participants, maintains professional standards, and safeguards the integrity of the platform.
The following are strictly prohibited:
Confirmed violations may result in immediate suspension or permanent removal.
All bookings and payments must occur through Naseeha.
Attempts to move transactions off-platform to avoid fees are prohibited and may result in immediate account suspension.
Repeated violations may lead to permanent removal.
Mentors must disclose any material conflict of interest, including:
Undisclosed conflicts may result in disciplinary action.
Participants may not record, transcribe, or process sessions using external tools.
Naseeha records and transcribes every session for safety monitoring and dispute resolution. Recordings and transcripts are accessible only to authorized Naseeha staff and the service providers that process them on our behalf, and are deleted after a fixed period, as set out in our Privacy Policy.
Session content may not be used for marketing, testimonials, training, or case studies. Beyond safety and disputes, Naseeha uses recordings only to evaluate and improve session transcription, under the same confidentiality and deletion rules.
Naseeha is not designed for crisis intervention, emergency mental health support, or urgent professional services.
Participants requiring immediate assistance should contact licensed professionals or emergency services.
Naseeha reserves the right to:
Enforcement decisions are made to protect participant safety, platform integrity, and community trust.
Participants are encouraged to report conduct that compromises professionalism, safety, or trust.
Reports are reviewed objectively and handled confidentially.
This Safety & Integrity Policy is effective as of October 11, 2026.
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